From opening an account to making a withdrawal — the bijli game Help Center has answers to all your questions.
Select the type of issue you're facing — we'll help you right away.
Help with registration, login, password changes, and KYC verification.
Deposits and withdrawals via Mobile Pay, Nagad, and Rocket — how it works and how to fix common issues.
Information on welcome bonuses, free bets, cashback, and vouchers.
Rules and terms for betting on cricket, football, and other sports.
A guide to downloading, installing, and updating the app on Android and iOS.
Rules and tips for playing Live Baccarat, Roulette, and Blackjack.
Account security, two-factor authentication, and how to avoid fraud.
Reach our team directly via live chat or email.
A step-by-step guide for new players — get started in just a few minutes.
Register on bijli game in just 2 minutes using your mobile number or email. No complicated paperwork required.
Deposit from as little as ৳200 via Mobile Pay, Nagad, or Rocket. Your first deposit comes with a special welcome bonus.
Cricket betting, Live Casino, lottery, or slots — play whatever you enjoy.
Withdraw your winnings straight to your Mobile Pay or Nagad — typically within 5–15 minutes.
New to bijli game? You probably have questions — how to deposit, how to claim bonuses, what to do if something goes wrong with your account. This Help Center is here to walk you through everything in plain, simple English.
Opening an account on bijli game is simple. Just register with your active mobile number and a password. Once you sign up, an OTP will be sent to your phone — use it to verify your account. For higher withdrawal amounts, you'll need to complete KYC by uploading a photo of your National ID or passport. This is a one-time process — you won't need to do it again.
Don't worry if you've forgotten your password. Click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number — use it to set a new password. If you also have trouble with your mobile number, contact the bijli game support team directly.
Making a deposit on bijli game is simple. We currently support Mobile Pay, Nagad, Rocket, USDT, and Bitcoin. The minimum deposit amount is ৳200. To deposit, log in to your account, click the "Deposit" button, select your preferred payment method, and follow the instructions.
After a deposit, your balance is usually updated within 1–5 minutes. If it takes longer than 15 minutes, contact our support team with your payment transaction ID and they'll sort it out quickly.
Withdrawing from bijli game is just as easy. Log in to your account and go to the "Withdrawal" option. Enter your Mobile Pay or Nagad number and the amount. The minimum withdrawal is ৳500. With KYC verified, funds are typically sent within 5–15 minutes.
Keep in mind — to withdraw bonus funds, you must meet specific wagering requirements. For example, the welcome bonus typically requires you to wager 5–10 times the bonus amount. Full terms and conditions are available on the bonus page.
Bijli game regularly offers attractive bonuses for its players. New members receive a welcome bonus — a set percentage is credited directly to the account on the first deposit. There are also weekly reload bonuses, cashback offers, and opportunities to join special tournaments.
If you have a voucher code, you can redeem it on the "Voucher" page. A voucher code can generally only be used once. If you have any questions about a bonus, ask the support team — they'll walk you through everything.
The bijli game mobile app is available on both Android and iOS. To download it, visit our App Page Once on the page, click the link for your device. Android users may need to enable installation from unknown sources — you can do this from your phone's Settings > Security > Unknown Sources.
After installing the app, log in and enjoy all its features. Some features may not work properly if the app isn't up to date, so make sure to update it regularly. If you run into any issues, try uninstalling and reinstalling the app — that fixes most problems.
Our live chat support is available 24/7, all seven days of the week. Email responses are typically sent within 2–6 hours.
Before contacting support, have your transaction ID and screenshots ready — this helps resolve issues faster.
Bijli game will never ask for your password or OTP. If anyone does, report it immediately.
Answers to the most commonly asked questions, all in one place.
Keeping your account secure is our top priority at bijli game. Follow the steps below to keep your account safe at all times.
Bijli game is committed to responsible gaming. Play for entertainment — don't treat it as a source of income. Keep these important points in mind:
If the guides above don't resolve your issue, get in touch with us directly.
The fastest way to get help. Available 24/7 — you'll typically get a response within 1–3 minutes.
For complex issues, email us at:support@bijligame.net
Response within 2–6 hours.
Visit our FAQ page for detailed answers to common questions.
View FAQ →